Jewellery Terms and Conditions

 

Payment

* Payment is accepted online via PayPal checkout using a credit / debit card, you do not require a PayPal account for this. The amount will be taken from your card immediately. If you would prefer not to pay online, cheques will be accepted. Please email us before ordering at kurodesigns@btinternet.com if you prefer not to order online. In this case delivery of goods will not take place until all monies are cleared.

* All prices shown are exclusive of postage and packaging. Postal rates can be seen below.

Delivery

* As our jewellery is handmade, depending on current orders, our delivery may be between 3-4 weeks. An estimated delivery date will be given on receipt of an order. If you require your items before this please email us at kurodesigns@btinternet.com first to check that we can meet your time scale.

* Our jewellery items are packaged in gift boxes or velveteen pouches.

* Items are delivered via Royal Mail signed for and will require a signature on delivery. If you wish to use an alternative address, please inform us by email at time of ordering. Kuro Designs are not responsible for late or non-deliveries.

Delivery Charges

United Kingdom

Total order value Price

Delivery Service

0.01 - 25.99 2.95 Recorded Signed For™

26.00 - 49.99

3.95

Recorded Signed For™

50.00 - 79.00

4.95

Recorded Signed For™
80.01 and over 6.96 Royal Mail Next Day Special Delivery

* Once we have posted your jewellery Kuro Designs at KarlinKards will not be held responsible for any loss, damage or delay to your order.

Returns

* Cancelling an order must be done in writing no more than 7 days from receipt of your items.

* In compliance with health and safety, earrings are non-returnable.

* Items can be returned within 7 days of receipt for a refund / exchange minus the postage and packing cost. Faulty goods will either be replaced or repaired.

* Before returning an item please contact us by email.

* All items must be returned in original condition and in the original packaging, any signs of excessively used items will not be accepted for return. Kuro Designs reserve the right to refuse a return if we feel that any advantage has been taken of our returns policy.

* Returned items should be sent back via one of the Royal Mail services noted above. Kuro Designs are not liable for any returns that are not received by us.

Privacy

* Any personal details gathered from customers are for the sole use of contact regarding your jewellery items and will not be disclosed to any other parties.

* Processing payments through PayPal are safe because PayPal uses cutting-edge data encryption, fraud detection tools and all kinds of other advanced techniques to improve security. At no time is Kuro Designs exposed to any account or card details of customers. All transaction are carried out on the PayPal secure servers.

General

* Our jewellery is handmade and this may be result in slight differences between items. This is the uniqueness and individuality of hand crafted goods.

* We use the following materials for our jewellery pieces

  • Swarovski crystals
  • Swarovski pearls
  • Freshwater pearls
  • Sterling silver or gold plated clasps and findings
  • Silver lined seed beads
Kuro Designs cannot be held responsible for and are not liable for any allergies occuring from the wearing of these materials.

* The images shown can make the pieces look larger, we have given the dimensions of the materials used where possible.

* As some of our jewellery contains small parts, please keep it away from small children or pets to avoid any accidents,

* All designs and material on this website is the property of Kuro Designs at KarlinKards.

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All designs © 2008 - 2010 KarlinKards